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Dedicated Enterprise Sales & Support

We're Here to Help Your Business Grow

Need a custom enterprise arrangement with higher volume rates? Looking for dedicated campaign support or API guidance? Get in touch with our team in Accra.

Get in Touch

Choose the direct contact method that works best for you, or fill out the form and our account specialists will respond within 1 business hour.

Enterprise & Sales Inquiries

For volume orders over 50,000 SMS, custom contracts, invoice billing, or reseller pools.

sales@ceesend.com

Customer & Campaign Support

For delivery inquiries, Sender ID assistance, top-up verifications, or technical questions.

support@ceesend.com

Direct Phone & WhatsApp

Online

Available Mon–Fri 8:00 AM – 6:00 PM GMT for instant assistance.

Chat on WhatsApp +233 24 123 4567

Office Location

Airport Residential Area, Accra, Greater Accra, Ghana.

SMS gateway networks monitored 24/7/365.
Send Us a Message

How can we assist you?

Fill in your details below and our team will get right back to you.

Your information is safe and never shared. We reply promptly.

Help & Knowledgebase

Frequently Asked Questions

Everything you need to know about getting started, credit validity, sender IDs, and enterprise setup.

Yes, absolutely! Every new account immediately gets 5 free test credits and our default sender name CEESEND. You can write and send a test message to any phone in Ghana in less than a minute.

Yes! You can register your custom business or organization name (up to 11 characters) right from your dashboard. In Ghana, telecom operators review custom sender names within 24 to 48 hours. While you wait, you can continue sending all your messages using CEESEND!

Our Standard (Non-Expiring) packages never expire—you can buy them and use them whenever you want. We also offer discounted commitment plans (Monthly, Quarterly, Bi-Annual, Annual) if you send high volumes regularly.

You can pay instantly using MTN Mobile Money, Telecel Cash, AT Money, or Visa / Mastercard. Credits are credited to your account immediately after payment.

Enterprise accounts are typically provisioned within 2 to 4 hours. This includes setting up dedicated high-throughput routes, custom post-paid or pre-paid billing terms, and developer API credentials.

Organizations sending over 50,000 to 100,000+ messages monthly qualify for custom volume pricing tiers below standard retail rates. Submit a custom quote request above to speak directly with an enterprise account manager.